Live Chat Jobs now hiring in Jamaica earn $350,000 per month

Online Chat Agents (Non-Phone based) - Montego Bay, Jamaica - Conduent
DESCRIPTION
ONLINE CHAT AGENTS- NON PHONE BASED POSITIONS- START IMMEDIATELY

WE OFFER COMPETITIVE BASE PAY PLUS BONUS!

PUT YOUR TYPING/DATA ENTRY SKILLS TO WORK AND START EARNING IMMEDIATELY!

(NON PHONE BASED POSITIONS)

A SECONDARY SCHOOL LEAVING CERTIFICATE
OR
HEART LEVEL II CERTIFICATE QUALIFIES YOU TO APPLY!

Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation,analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com

Our employees enjoy:

Compensation package inclusive of competitive base plus incentive
Convenient onsite clinic,7-days per week providing affordable healthcare access
Free transportation between Freeport and Montego Bay Town Center
Health Insurance Benefits
Company paid Life Insurance coverage
Educational Assistance Program
Free internet access - via assigned kiosks
Flexible shifts
Career and Employee Development –Grow your career and earn possible promotions to Leadership
positions and Operational roles in Information Technology, Human Resources, Accounts
Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology
Twice-monthly Business Day (on-site financial company visits, providing service and convenience to employees)
Active Sports Programs with vibrant interdepartmental and business house competitions in basketball


Responsibilities-Chat Agent

Working in a call center environment, you will assist multiple customers with technical issues and other inquiries through chat scenarios. Your responsibilities will include, but are not limited to the following:

Ability to navigate through multiple computer applications with speed and accuracy.
Ability to work simultaneously with multiple customers via Chat to resolve technical and procedural inquiries.
Maintaining a high level of world-class customer service/professionalism to a wide range of customers.
Ability to adjust work schedules as needed considering open flexibility.

Ideal Candidates should possess the following skills/experience:

Secondary School Leaving Certificate or Heart Certificate level II
Flexibility to work any 8 hour shift between 6:00am to 10 p.m.including weekends and holidays
Basic computer and internet knowledge and be able to type 30 wpm
Excellent customer service and communication skills (verbal & written)
Excellent time management and prioritization skills
Adaptable and able to manage change while maintaining a positive attitude
Strong attention to detail skills

*** Applicants must be at least 18 years of age, present valid Government issued photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications and Birth Certificate. Applicants must have a clean Police Record(company-paid) and are subject to drug screen***

Email applications to: conduentjobsja@conduent.com


Posted 29th May by The Writing Solution
Labels: Career Focus Jamaica Conduent Jamaica CSR/CallCentre Agents Jamaica jobs jamcareerfocus jobs in Jamaica Montego Bay Online Chat Agents St. James

Telemedicine Nurse Practitioner (Remote)
Forward - 2.2
New York, NY
Job Details
ContractEstimated: $95,000 - $130,000 a year
Qualifications

BC/BE
Primary Care
Typing
Computer Skills
Certified Nurse Practitioner

Full Job Description
Are you looking for an innovative primary care practice model that uses technology and healthcare data to empower patients to take greater ownership and accountability over their healthcare? At Forward, we believe that the future of medicine combines the best attributes of healthcare professionals with the efficiency and grace of innovative technology. We're looking for Nurse Practitioners who are certified by the Board of Nursing, and who are actively licensed in the following states: California, New York, and Washington D.C. We will also consider candidates licensed in Washington state, and Illinois.

Our ideal care provider is someone motivated to provide high quality, patient-centered, comprehensive primary care in a telemedicine setting. Nurse Practitioners who do well at Forward are comfortable with change and are interested in working in an evolving care setting where the tools you use to provide care are frequently updated and improved. This includes occasionally giving feedback to our engineering teams on new products and product updates.

You can read our story here and some recent press USA Today, Forbes & TechCrunch.

WHAT YOU'LL DO:
Remotely triage, diagnose and treat patients via our online chat-based platform, including: proactively providing medical and wellness education (facilitated by Forward’s technology), diagnosing and treating patients via our online chat-based telemedicine platform, including recommending suitable treatment plans and considering cost-effective treatment modalities, and assisting in care coordination and onsite visit planning for both urgent and wellness member visits.
Giving and receiving regular feedback on individual member cases.
Providing a positive member experience in telemedicine interactions, including quality of care recommended and tone / messaging with which care is delivered .

WHO WE'RE LOOKING FOR:
A Board Certified Nurse Practitioner with a minimum of 2 years of primary care experience
Nurse Practitioners who are licensed in any of the following states: California, New York, Washington D.C., Washington state, and Illinois.
Nurse Practitioners who are motivated by Forward’s mission to make preventive care a bigger part of patient lives, and who enjoy practicing in telemedicine care environments.
A hardworking, detail-oriented individual with the ability to problem solve independently, reaching out for help / support on patient cases, as needed.
A caring, compassionate individual who enjoys helping others and providing a positive care experience in a telemedicine platform.
Care providers who are flexible and interested in working in a telemedicine environment with frequent change / product improvements, and who are extremely comfortable using new technology and software.
Nurse Practitioners who are used to balancing multiple, concurrent patient cases, and who are comfortable giving and receiving feedback to grow in their roles.
Nurse Practitioners who are used to balancing multiple, concurrent patient cases, and who are comfortable giving and receiving feedback to grow in their roles.
Advanced computer skills including typing speed, email, internet research, downloading and uploading files, and working in multiple browser windows.

Preference for Candidates with the following:
Multiple state licenses
Availability to work daytime shifts during the week
Availability to work weekends
Residency Programs in Primary Care (certified DNP or MSN)
Telemedicine experience
Why join Forward?

We want to rebuild the healthcare industry and change the way individuals think about taking ownership over their health. You will be working with a team of hardworking, mission-driven people trying to effect change in healthcare as quickly and meaningfully as possible.

We are an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. We prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.

Due to the high volume of applications, we are unable to acknowledge every application we receive. We will reach out to you directly if we would like to schedule an interview. If we think that your skills and qualifications may be suitable for other positions, we may keep your application on file and contact you for future opportunities. Thank you so much for your time, and best of luck with your application!

Sutherland Global Services, Inc.3.4
Retail Customer Service Associate (Full-Time/Temporary)
Portmore
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Sutherland Global Services, Inc.3.4
Retail Customer Service Associate (Full-Time/Temporary)
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Actively HiringSutherland is actively hiring for this role. Apply now!
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Job Description

Sutherland is seeking a motivated and passionate person to join us as a Retail Customer Service Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Retail Customer Service Associates in this role get to:

Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.

Qualifications

Our most successful candidates will have:

A minimum of 4 CXC/GCE subjects inclusive of English Language or U.S. High school diploma or GED
Demonstrated ability to perform at a high level, to support our high volume of inbound calls
Excellent verbal and written communication skills; proficient reading skills required
Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
Prior customer service experience preferred

Start your job application: click Apply Now

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Continuum Global Solutions, LLC Logo
Continuum Global Solutions, LLC2.3★
Customer Service Associate
Montego Bay
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Hiring SurgeThis company is in a hiring surge in response to COVID-19
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Do you have customer focused personality with strong communication skills? Are you looking for a promising career with a global organization? We are hiring customer service professionals, to handle inbound customer support inquiries via phone and email. We have a paid training program and offer performance incentives, opportunities for growth, health benefits, and more. What are you waiting for? APPLY TODAY!

IN THIS ROLE, YOU WILL:

Provide responses to customer inquiries based on pre-determined scripts and procedures
Research and resolve customer problems
Navigate through multiple computer applications with speed and accuracy
Provide customers with information about additional products and services
Other duties requested based on client requirements

REQUIREMENTS:

18+ years & HS Diploma (or equivalent)
Customer service experience (preferred, but not required)
Ability to operate standard office equipment (phone/computer)
Professional positive attitude and courteous telephone etiquette
Must be willing to commute to our office in Montego Bay

WE PROUDLY OFFER:

Hourly Rate + Incentive Pay & Overtime Available
Paid Training
Casual, Fun Work Environment
Opportunity for Advancement
Health Insurance (medical, dental, vision) & Other Benefits*

*Benefits based on client/project assignment

Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com. Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Individuals with disabilities in need of a reasonable accommodation to apply or compete for employment with Continuum Global Solutions or one of its subsidiaries may request such accommodation(s) by sending an e-mail to HR@Continuumgbl.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking. Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to Corporate.Security@continuumgbl.com.

Chat Support Agent Needed

We are looking for a Chat Support Agent
Qualifications & Requirements:
1-2 years experience in customer service
Excellent phone presence
Ability to think on your feet
Must be fluent in English written and oral
Technical proficiency navigating the internet and windows
Knowledge of online networking games is a PLUS
Available to work flexible schedules
Available to work ’’OVERNIGHT’’
How to apply ——————>

Please send application and resume to careers@joyfulcustomers.com
Subject “Chat Support Agent”

LOCATION: Global Gateway Solutions, Montego Bay

DESCRIPTION: Provide enthusiastic, courteous and exceptional service to enhance customer satisfaction; To develop good product knowledge to effectively troubleshoot and resolve technical issues; To serve as first point of contact in resolving customer’s issues, diagnose and solve problems following company policies and procedures

QUALIFICATIONS: Minimum of 3 CXC subjects (including Math and English); Must be able to communicate orally and in writing while multitasking; Must have a valid Government issued photo ID, TRN & NIS numbers; Ability to spell and use proper grammar in writing; Designation of Certified Professional Secretary (CPS) or other business related studies including typing skills would be an asset; Demonstrated proficiency in Microsoft Office applications; Have the ability to type a minimum of 40 wpm; The ability to communicate efficiently and effectively providing timely detailed responses; The ability to work a flexible schedule (including weekends and public holidays); Keen attention to detail and the ability to meet specific deadlines and be results oriented; The ability to multitask and work as an effective part of a team; Excellent writing skills
Successful candidates must be able to furnish a police record and pass an employment background check

CONTACT INFORMATION: Global gateway Solutions, 1 Mangrove Way, Montego Bay Freezone, Montego Bay, St. James; Email: jobs@callggs.com