Post by montegobayjobs on May 31, 2020 12:50:58 GMT
Description
Call Center Collections Agent- Montego Bay
Are you a good listener? Do you enjoy solving problems?
Do you share a belief that customers should be treated with respect and be accountable for repaying their financial obligations when possible?
Check out a career with Teleperformance today!
This is a place where we believe in people where teamwork wins. This is a place where we work for people, that’s how we put commitment into practice. This is the company that inspires to learn, to teach, to grow, to get things done. This is the company that motivates, being happy to make a difference.
This is Teleperformance.
We are now hiring call center collection agents to join one of our exciting teams. In this role you assist customers in finding options to pay their account and set up payment arrangements and plans with them. Accounts are typically 1 to 180 days past due. Excellent and comprehensive paid training is provided to new team members.
Our ideal candidate should:
Be 18 years or older, possess a valid ID, NIS and TRN
Flexible to work up to 10pm and beyond
Excellent verbal communication skills
Must be self-motivated
Negotiation skills
The ability to problem solve creatively
Must be proficient in time management
Strong desire to achieve goals
Basic computer knowledge/skills- including the ability to type 20 WPM- please see our typing tutorial on our Facebook page- Teleperformance Jamaica-as a handy tool to assist you with your typing skills
Ability and openness to work with a diverse customer base
Works well in team settings
We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more.
Free Wi-Fi
Free lunches & snacks while in classroom training
Free shuttle bus
Health benefits, Paid time off
Wellness Center with Nurse, Doctor & Counselor on site
Management Training Program
Onsite banking options and financial planning assistance
Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show & much more!
Daily transportation allowance for shifts ending after midnight
Additional bonus for employees covering overnight shifts
This position is only available in Montego Bay at our 1 Mangrove Way Freezone location.
Ref: CC CollectionsCCCC