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Post by montegobayjobs on Aug 13, 2020 3:54:51 GMT
Job ID / Title: Work-At-Home Lodging & Hospitality Associate (Full-Time/Permanent) Job Category: Customer Service Internet City: Portmore State: St. Catherine Work Location: Portmore
Job Description
Sutherland is seeking a motivated and passionate person to join us as a Lodging & Hospitality Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Lodging & Hospitality Associates in this role get to:
Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
Qualifications
Our most successful candidates will hav
A minimum of 4 CXC/GCE subjects inclusive of English Language or U.S. High school diploma or GED Demonstrated ability to perform at a high level, to support our high volume of inbound calls Excellent verbal and written communication skills; proficient reading skills required Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required Prior customer service experience preferred
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