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Post by montegobayjobs on Aug 20, 2020 18:58:07 GMT
Caregiver Hotel Jobs In Jamaica. Live and work in Orlando Florida or Vancouver Canada
Email me mellojobscanada@gmail.com
Over 300,000 Jamaicans migrated over the past 10 years. Emigrants from Jamaica who were granted permanent resident visas or citizenship to the main destination countries were estimated at 27,783. This, it said, represents a 1.4 per cent increase in the number of Jamaicans who were granted permanent residence or citizenship when compared to the previous year (27,387).
Hotel Jobs Online
Located in Four Corners, The Grove Resort & Water Park Orlando is in the entertainment district and on a lake. Disney Springs® and Orlando Vineland Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Disney's Animal Kingdom® Theme Park and Epcot®. Traveling with kids? Don't miss Disney's Hollywood Studios® and Magic Kingdom® Park. Spend some time exploring the area's activities, including outlet shopping.
The need for health care in the home is expected to rise with Canada’s aging population. Statistics Canada reports that, in 2012, 13 million Canadians provided some type of care to a family member or friend, with age-related needs being the single most common health problem. One in 10 caregivers spends 30 hours or more a week on such care. Today, 93 per cent of seniors live at home with some formal and/or family caregiving support.Functional limitations associated with aging and/or chronic disease contribute to reduced activity and social engagement for seniors living at home. Social isolation can contribute to a decline in health and well-being, and the risk of fall-related injuries (which are more serious) increases as people age. In fact, an estimated 40 per cent of admissions to long-term care occur after an older person falls Partner with Canada Jobs Online (Live Chat & Email Travel Jobs $11.50 - $45.00 an hour online) Sponsored Caregiver, Nanny, Nursing and delivery jobs in Vancouver Canada (Free travel, visa & accommodation)
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Post by montegobayjobs on Aug 21, 2020 3:46:34 GMT
Online Chat Agent
Description Online Chat Agents- Montego Bay Teleperformance is excited at the opportunity to grow or email and live chat program! As an email and live chat agent you are expected to provide speedy customer service in a fun and friendly way that conveys the brand image of personal, original, and high quality service and creations. We d love to see you apply if you: Can see yourself thriving supporting a client with a core business that is creative and artistic. Are proficient at typing at least 30WPM Have strong written communication skills and could create a friendly rapport with the customer via email or live chat. Are tech-savvy and can quickly learn how to use new tools. Are able to de-escalate tense situations. Can adapt in a changing environment quickly. Can read a situation and respond in the right voice via email or live chat. Prior experience working in e-commerce customer support is a plus. Teleperformance is a people company. Our people represent us, make us successful, and make us proud. We believe in rewarding our team members through competitive compensation, supportive management and excellent growth and training opportunities. 98% of advancements are done from within. We offer a great hourly rate, comprehensive paid training plus the opportunity to earn incentives and commission! Additional Requirements: Available to work a 2pm to 11pm shift including weekends 18 years of age or older Valid ID, NIS and TRN We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more. Free Wi-Fi Free lunches & snacks while in classroom training Free shuttle bus Health benefits, Paid time off Nurse, Doctor & Counselor on site Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show & much more! This position is only available in Montego Bay at our 1 Mangrove Way Freezone location. Link: www.caribbeanjobs.com/Online-Chat-Agent-Job-109320.aspxRegion: Montego Bay Display Image:
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Post by montegobayjobs on Aug 21, 2020 3:47:12 GMT
Work-At-Home Telecommunications Chat Associate
Sutherland is seeking a reliable and detail-oriented person to join us as a WAH Telecommunications Associate (Chat). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Associates in this role get to: Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.
Qualifications
Our most successful candidates will have: A minimum of 4 CXC/GCE subjects inclusive of English Language or U.S. High School diploma or GED
Excellent verbal and written communication skills; proficient reading skills
Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
Proven customer service skills
APPLY NOW Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Newer Post Older Post Home Featured Job WORK-AT-HOME
WE ARE HIRING! Do you want a role that allows you to work from home? Check out Achieve Test Prep. We offer flexibility, 100% ... Job Categories
Accounting Administrative Agriculture Call Centre Chef Childcare construction Customer Service Education Entertainment Finance Food and Beverage Garment Construction Hospitality Information Technology internship Kingston Maintenance Management Marketing Marketing & Sales Marketing and Sales Marketing/Sales Negril Online Remote Security Summer Employment Work at home Online Work from home
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Post by montegobayjobs on Aug 21, 2020 3:48:22 GMT
Online Chat Agents (Non-Phone based) - Montego Bay, Jamaica - Conduent DESCRIPTION ONLINE CHAT AGENTS- NON PHONE BASED POSITIONS- START IMMEDIATELY
WE OFFER COMPETITIVE BASE PAY PLUS BONUS!
PUT YOUR TYPING/DATA ENTRY SKILLS TO WORK AND START EARNING IMMEDIATELY!
(NON PHONE BASED POSITIONS)
A SECONDARY SCHOOL LEAVING CERTIFICATE OR HEART LEVEL II CERTIFICATE QUALIFIES YOU TO APPLY!
Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation,analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.
We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning –Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com
Our employees enjoy:
Compensation package inclusive of competitive base plus incentive Convenient onsite clinic,7-days per week providing affordable healthcare access Free transportation between Freeport and Montego Bay Town Center Health Insurance Benefits Company paid Life Insurance coverage Educational Assistance Program Free internet access - via assigned kiosks Flexible shifts Career and Employee Development –Grow your career and earn possible promotions to Leadership positions and Operational roles in Information Technology, Human Resources, Accounts Exciting opportunity to work across diverse industries-Healthcare, Retail, Travel, Banking and Technology Twice-monthly Business Day (on-site financial company visits, providing service and convenience to employees) Active Sports Programs with vibrant interdepartmental and business house competitions in basketball
Responsibilities-Chat Agent
Working in a call center environment, you will assist multiple customers with technical issues and other inquiries through chat scenarios. Your responsibilities will include, but are not limited to the following:
Ability to navigate through multiple computer applications with speed and accuracy. Ability to work simultaneously with multiple customers via Chat to resolve technical and procedural inquiries. Maintaining a high level of world-class customer service/professionalism to a wide range of customers. Ability to adjust work schedules as needed considering open flexibility.
Ideal Candidates should possess the following skills/experience:
Secondary School Leaving Certificate or Heart Certificate level II Flexibility to work any 8 hour shift between 6:00am to 10 p.m.including weekends and holidays Basic computer and internet knowledge and be able to type 30 wpm Excellent customer service and communication skills (verbal & written) Excellent time management and prioritization skills Adaptable and able to manage change while maintaining a positive attitude Strong attention to detail skills
*** Applicants must be at least 18 years of age, present valid Government issued photo ID, TRN, NIS, Original and Photocopy of Proof of Qualifications and Birth Certificate. Applicants must have a clean Police Record(company-paid) and are subject to drug screen***
Email applications to: conduentjobsja@conduent.com
Posted 29th May by The Writing Solution Labels: Career Focus Jamaica Conduent Jamaica CSR/CallCentre Agents Jamaica jobs jamcareerfocus jobs in Jamaica Montego Bay Online Chat Agents St. James
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Post by montegobayjobs on Aug 21, 2020 3:50:21 GMT
Jobs at CHUKKA
Chukka Caribbean Adventures is now hiring for St. James, Hanover, Trelawny and St. Ann locations!
We are looking for energetic, vibrant and dedicated talent to fill the following roles:
Tour Operations Manager Guest Experience Field Supervisor Dispatchers Reservations Agents Photographers, Guides (Bus Tour, Zipline, River Tubing) Farm Maintenance Supervisor Drivers Mechanic Servers Food and Beverage Manager Application Developer Translators (German, Spanish, French, Italian) Resorts Sales Agents Lifeguards Guides (Horseback, Cultural, ATV, Buggy) Multitalented Hosts Level 2 Auto Technicians Chef Scullions
Various roles require certifications which is mandatory to be considered for employment. If you are ready to join our team, please apply for the role you are most suitable and qualified for by emailing your resume to jobs@chukka.com .
Please indicate your position of interest in the subject line of your email submission. Only shortlisted applicants will be contacted.
Check us out on IG and Facebook @chukkacaribbean.
Join Our Newsletter Sign up today for free and be the first to get notified on new updates and promotions.
Email address* Name
Why Book With Us Victoria F.- PA, United States March 8, 2019 Amazing service to book excursions with!! Omarnisha P.- GA, United States March 5, 2019 Good Brandon L.- WI, United States March 5, 2019 Great
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Post by montegobayjobs on Aug 21, 2020 3:51:10 GMT
Contact Us
#2, Montego Freeport Shopping Centre, Montego Bay, Jamaica. info@chukka.com 1-877-424-8552 (Toll Free for land line only) 1-876-619-1441 / 1-876-619-1382
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Post by montegobayjobs on Aug 21, 2020 3:57:06 GMT
Telemedicine Nurse Practitioner (Remote) Forward - 2.2 New York, NY Job Details ContractEstimated: $95,000 - $130,000 a year Qualifications
BC/BE Primary Care Typing Computer Skills Certified Nurse Practitioner
Full Job Description Are you looking for an innovative primary care practice model that uses technology and healthcare data to empower patients to take greater ownership and accountability over their healthcare? At Forward, we believe that the future of medicine combines the best attributes of healthcare professionals with the efficiency and grace of innovative technology. We're looking for Nurse Practitioners who are certified by the Board of Nursing, and who are actively licensed in the following states: California, New York, and Washington D.C. We will also consider candidates licensed in Washington state, and Illinois.
Our ideal care provider is someone motivated to provide high quality, patient-centered, comprehensive primary care in a telemedicine setting. Nurse Practitioners who do well at Forward are comfortable with change and are interested in working in an evolving care setting where the tools you use to provide care are frequently updated and improved. This includes occasionally giving feedback to our engineering teams on new products and product updates.
You can read our story here and some recent press USA Today, Forbes & TechCrunch.
WHAT YOU'LL DO: Remotely triage, diagnose and treat patients via our online chat-based platform, including: proactively providing medical and wellness education (facilitated by Forward’s technology), diagnosing and treating patients via our online chat-based telemedicine platform, including recommending suitable treatment plans and considering cost-effective treatment modalities, and assisting in care coordination and onsite visit planning for both urgent and wellness member visits. Giving and receiving regular feedback on individual member cases. Providing a positive member experience in telemedicine interactions, including quality of care recommended and tone / messaging with which care is delivered .
WHO WE'RE LOOKING FOR: A Board Certified Nurse Practitioner with a minimum of 2 years of primary care experience Nurse Practitioners who are licensed in any of the following states: California, New York, Washington D.C., Washington state, and Illinois. Nurse Practitioners who are motivated by Forward’s mission to make preventive care a bigger part of patient lives, and who enjoy practicing in telemedicine care environments. A hardworking, detail-oriented individual with the ability to problem solve independently, reaching out for help / support on patient cases, as needed. A caring, compassionate individual who enjoys helping others and providing a positive care experience in a telemedicine platform. Care providers who are flexible and interested in working in a telemedicine environment with frequent change / product improvements, and who are extremely comfortable using new technology and software. Nurse Practitioners who are used to balancing multiple, concurrent patient cases, and who are comfortable giving and receiving feedback to grow in their roles. Nurse Practitioners who are used to balancing multiple, concurrent patient cases, and who are comfortable giving and receiving feedback to grow in their roles. Advanced computer skills including typing speed, email, internet research, downloading and uploading files, and working in multiple browser windows.
Preference for Candidates with the following: Multiple state licenses Availability to work daytime shifts during the week Availability to work weekends Residency Programs in Primary Care (certified DNP or MSN) Telemedicine experience Why join Forward?
We want to rebuild the healthcare industry and change the way individuals think about taking ownership over their health. You will be working with a team of hardworking, mission-driven people trying to effect change in healthcare as quickly and meaningfully as possible.
We are an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. We prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.
Due to the high volume of applications, we are unable to acknowledge every application we receive. We will reach out to you directly if we would like to schedule an interview. If we think that your skills and qualifications may be suitable for other positions, we may keep your application on file and contact you for future opportunities. Thank you so much for your time, and best of luck with your application!
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Post by montegobayjobs on Aug 21, 2020 3:58:35 GMT
Work-At-Home Telecommunications Chat Associate
Sutherland is seeking a reliable and detail-oriented person to join us as a WAH Telecommunications Associate (Chat). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Associates in this role get to: Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls. Provide basic troubleshooting on a variety of products and services.
Qualifications
Our most successful candidates will have: A minimum of 4 CXC/GCE subjects inclusive of English Language or U.S. High School diploma or GED
Excellent verbal and written communication skills; proficient reading skills
Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
Proven customer service skills
APPLY NOW
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Post by montegobayjobs on Aug 21, 2020 3:59:09 GMT
WORK-AT-HOME
WE ARE HIRING! Do you want a role that allows you to work from home? Check out Achieve Test Prep. We offer flexibility, 100% work from home, with no commute. A career at Achieve Test Prep allows our employees to cultivate a work-life balance. We help our students further their educational and professional dreams, which can be seen by our student's --% exam pass rate. If you are creative and want a fun, rewarding and collaborative work atmosphere, Achieve is the company for you. Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest We are seeking a Lead Gatherer to work from home. No experience needed. Training will be provided.
Qualifications: Must have CXC Math and English Must be at least 18 yrs old Must be Computer literate (Microsoft Word, Excel) Must be able to work on own initiative and operate efficiently and effectively under pressure Must have good time management and organizational skills.
Required tools: Must have an operational laptop or desktop Must have a reliable internet connection
Responsibilities:
* Gathering leads from provided sources.
* Inputing leads into spreadsheet provided
If interested please send your resume to workwithdelano@gmail.com for consideration. Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Work from home for Sutherland Global Work-At-Home Lodging & Hospitality Associate (Full-Time/Permanent)
Work-At-Home Telecommunications Associate - Full-Time/Permanent
Work-At-Home Retail Customer Service Associate (Full-Time/Temporary)
Work-At-Home Online Learning Support Specialist (Full-Time/Permanent) Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Work-At-Home Lodging & Hospitality Associate
Sutherland is seeking a motivated and passionate person to join us as a Lodging & Hospitality Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Lodging & Hospitality Associates in this role get to:
Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
Qualifications
Our most successful candidates will have:
A minimum of 4 CXC/GCE subjects inclusive of English Language or U.S. High school diploma or GED Demonstrated ability to perform at a high level, to support our high volume of inbound calls Excellent verbal and written communication skills; proficient reading skills required Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required Prior customer service experience preferred APPLY NOW
Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Virtual Administrative Assistant Virtual Administrative Assistant Needed for immediate hire.
This is a work from home opportunity!
Requirements: -Must be located in Jamaica. -3 years experience as an administrative or executive assistant. - Good command of the English Language. - An engaging phone voice. -Basic accounting knowledge. -Basic payroll knowledge.
Apply Now be sending resumes to info@odemcompanies.
Only shortlisted persons will be contacted Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Outreach Specialist in Uscreen (Work from home) Uscreen is a SaaS company with an amazing global team, helping creators and companies monetize their videos online. Video monetization is a fast-growing market, and so far, we have established ourselves as the industry leaders, and we aim to solidify that position. To do so, we’re looking for a new addition to our team: an Outreach Specialist on our Marketing Team, to come in and help us develop, manage, and execute outreach campaigns . Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Operations & Sales Manager A Corporate Technology Solutions Company is seeking to fill the following Vacancy of: Operations & Sales Manager Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Customer Champion
We're looking for someone who loves helping people solve tricky technical problems. If you love interacting with people on a daily basis to help them learn how to optimize their work then read on… Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Human Resource Officer Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Bilingual Customer Service Agents (English/Spanish) Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Online Tutor
SMC Teach is an initiative created in response to national school closures around the world as a result of COVID 19. That is now heavily impacting student’s education, mental health and general outlook on life. Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Intern Opportunity for the summer Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Part Time Call Centre Agents Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Member Support Unicorn (Work from home)
Would you like to help us grow to become the world’s best and most recognized design school? At the Interaction Design Foundation, we’ve helped more than 75,000 graduates around the world improve their skillsets and careers. Our ever-growing community now needs a Member Support Unicorn to help them along their learning journeys.
Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest CUSTOMER CARE REPRESENTATIVES (WORK FROM HOME)
Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly mobile organization; seeks qualified and professional individuals to join our team.
Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Medical Administrative Assistant A Multidisciplinary Rehab Facility located in Kingston invites interested and qualified persons to apply for the following position: Medical Administrative Assistant Do you possess a pleasant personality? Do you have medical admin administrative experience? Then we would like to hear from you. Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest Registered Physical Therapists A Multidisciplinary Rehab Facility located in Kingston invites interested and qualified applicants to apply for the following positions: Levels 1 and 2 Registered Physical Therapists
Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest SALES & ECOMMERCE PROFESSIONAL-Ocho Rios
Read more » Email ThisBlogThis!Share to TwitterShare to FacebookShare to Pinterest
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Post by montegobayjobs on Aug 21, 2020 4:00:23 GMT
Sutherland Global Services, Inc.3.4 Retail Customer Service Associate (Full-Time/Temporary) Portmore More Sutherland Global Services, Inc.3.4 Retail Customer Service Associate (Full-Time/Temporary) More Job Company Rating Salary Reviews Why Work With Us Benefits Actively HiringSutherland is actively hiring for this role. Apply now! Job Company Rating Salary Reviews Why Work With Us Benefits Job Description
Sutherland is seeking a motivated and passionate person to join us as a Retail Customer Service Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Retail Customer Service Associates in this role get to:
Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
Qualifications
Our most successful candidates will have:
A minimum of 4 CXC/GCE subjects inclusive of English Language or U.S. High school diploma or GED Demonstrated ability to perform at a high level, to support our high volume of inbound calls Excellent verbal and written communication skills; proficient reading skills required Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required Prior customer service experience preferred
Start your job application: click Apply Now
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Post by montegobayjobs on Aug 21, 2020 4:01:17 GMT
itelbpo Smart Solutions Logo itelbpo Smart Solutions2.5★ Remote Collections Agent - MBJ Montego Bay More Create your profile to apply to jobs faster. Create Profile Job Company Rating Salary Reviews Benefits JOB TITLE: Collections Representative
REPORTS TO:Campaign Supervisor / Operations Manager
JOB DESCRIPTION:Location, time of shift and call routing dependant, the Collections Representative will provide service to client customers through inbound interfacing on collection activities. The primary activities of the position will include, but not be limited to; working with consumers to collect payments to bring accounts current, provide billing explanations, online bill pay assistance, and setting payment arrangements on customer accounts.
These activities require the consistent delivery of high levels of customer satisfaction and require up-to-date knowledge of company products, services and policies.
KEY RESPONSIBILITIES:
Provide professional, courteous, responsive and accurate service to our customers. Creates an exceptional experience for the customer by using proficient customer service techniques, personalizing and focusing on adding value to the interactions. Take incoming calls from customers to assist customers with billing questions, make payment arrangements, and take payments. Making outbound calls to gather customer payments. Performing several functions while on a call on multiple software platforms. Consistently meet all process goals consistent with requirements.
KEY COMPETENCIES:
Demonstrate problem solving skills with efficient negotiating abilities. Able to multitask; applying time management skills. Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-windowed based environment. Must be able to exhibit written and oral communications skills to a standard as set by the company. Efficiency and consistency when working in a fast-paced, conflict resolution environment. Flexibility to work evenings, weekends, holidays, overtime and changes in shift depending on the needs of the business.
QUALIFICATIONS AND EXPERIENCE:
Minimum 5 CXC passes including grade 1 or 2 in English A and Mathematics Ability to type in excess of 30 words per minute 1+ years of customer service experience in a similar performance managed environment. Prior collections experience preferred. Must have a computer/laptop and fast internet.
DISCLAIMER:This document outlines the duties required for the time being of the post to indicate the level of responsibility. It is not a comprehensive or exhaustive list and duties may vary from time to time, which do not change the general character of the job or the level of responsibility entailed.
Job Posted by ApplicantPro
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Post by montegobayjobs on Aug 21, 2020 4:02:12 GMT
Voice Email and Chat Customer Service Agent
Job Description
Customer Service Agent – Montego Bay
Teleperformance has partnered with a client to provide fun and amazing service through voice, email and live chat. In this role you will handle customer inquiries over telephone, as well as by chat and email
At Teleperformance, we are experts in people interactions, and this gives us the edge in delivering a superior customer experience in every contact.
We want to talk with you if you:
Are proficient at typing at least 30WPM Have strong written communication skills and could create a friendly rapport with the customer via email or live chat. Are tech-savvy and can quickly learn how to use new tools. Are able to de-escalate tense situations. Can adapt in a changing environment quickly. Can read a situation and respond in the right voice via email or live chat.
Our team is rapidly growing due to our great success! Every week in November one lucky new hire’s name will be drawn and they will win USD500 on their 1st paycheck. This is in addition to your regular pay and incentives. We need excellent new talent to support our success and encourage you to apply today! Additional Requirements:
Flexible to work within a 24hr, 7 days per week environment 18 years of age or older Valid Jamaican ID, NIS and TRN documents
We are proud to be part of the Teleperformance family and offer our team members a great place to work and much more.
Competitive hourly rate plus incentives Free Wi-Fi Free lunches & snacks while in classroom training Free shuttle bus Health benefits, Paid time off Wellness Center with Nurse, Doctor & Counselor on site Management Training Program Onsite banking options and financial planning assistance Employee Engagement Programs: Staff Parties, Sports Clubs, Fun Festival Talent Show & much more!
We serve clients across a variety of industries including retail, banking, telecommunications, travel and hospitality.
This position is only available in Montego Bay at our 1 Mangrove Way Freezone location.
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